Frequently Asked Questions (FAQs)

MyCCPay allows credit cardholders to register themselves on the portal and make payments in a hassle-free way. All you need to do is register on the website with your credit card and social security number to avail all the benefits. The parent company of MyCCPay is Total Card Inc. who has a lot of experience working with various types of credit cards. You can create an individual account for your credit card online and manage all your transactions, statements, payments etc., online without any problems. You can visit the official website and register yourself following some simple steps. However, if you face any issues while registering yourself, making payments, or anything, following FAQs might help you get a solution.

Frequently Asked Questions About MyCCPay

Following are some of the most frequently asked questions about MyCCPay. Once you go through them, you are likely to get your doubts cleared.

  • In case of problems with my credit limit, can I contact the customer support of MyCCPay?

When you log in to the portal of MyCCPay, you will see an option of “Contact Us.” Through this option, you can contact customer support. If you have problems finding this option, you can go to the Homepage and then search for the option that says “Get Help.” On this option, when you clock on the drop-down menu, you will see the “Contact” option. From here, you can get in touch with customer support and clarify your doubts about the credit limits.

  • Do I need to improve my overall balance to get the processing fee reduced?

To check on the processing fee, you can contact the support team of MyCCPay by calling at 1-888-262-2850. You can call them during office hours and raise a request for a fee reduction. They will also help you clarify any other doubts or offer assistance in case of problems using the portal.

  • What is the timing for making payments for my credit card?

The portal is available round the clock. So, you can make the payment and access your credit card details through the portal at any time of the day without any hassle.

  • Do I have to pay interest on the total amount when I make the payment for my credit card bill?

When a cardholder does not pay the credit card bill at the end of each month, there is little interest in the pending amount. The interest rate, in this case, depends greatly on the credibility of the cardholder.

  • How can I use the MyCCPay portal to manage my credit card?

You can use the MyCCPay portal in many ways. Firstly, it can help you organize your expenses by accessing your past transaction details and payment details. Moreover, you can also check your due date for the next bill and organize yourself to make the payment on time. Many features are available in the MyCCPay portal that can help you manage your credit card.

These are some of the FAQs that will help you get your queries answered. In case of other doubts, you can always get in touch with customer support, and they will be happy to help!